Terms of service

Effective Date: January 1, 2023

Welcome to Voyagely.store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1. About Voyagely

Voyagely is an online retailer specializing in travel luggage, travel accessories, organizers, gift packaging, and related lifestyle products.

We reserve the right to modify, suspend, or discontinue any product, service, promotion, or website feature at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are at least the age of majority in your country or region.
Any information you provide is accurate and current.
You have the legal authority to enter into binding agreements.
You will use this website only for lawful purposes.

3. Account Responsibility

If you create an account with Voyagely, you are responsible for:

Maintaining the confidentiality of your account credentials.
Restricting unauthorized access to your account.
Ensuring all information remains accurate and up to date.
Accepting responsibility for all activities conducted under your account.

Voyagely reserves the right to suspend or terminate accounts suspected of fraudulent, abusive, or illegal activities.

4. Product Information

We strive to ensure that all product descriptions, specifications, images, colors, dimensions, and pricing are presented as accurately as possible.

However:

Colors may vary depending on monitor settings.
Measurements may vary slightly due to manual production.
Packaging may change without notice.
Minor product improvements may occur over time.

These differences do not constitute product defects.

5. Pricing

All prices displayed are listed in the applicable currency shown on the website.

Prices may change at any time without prior notice.

We reserve the right to:

Correct pricing errors.
Cancel orders affected by pricing mistakes.
Limit promotional offers.
Modify discounts or campaigns.

If an order is cancelled due to a pricing error, any payment received will be refunded.

6. Orders

Submitting an order does not guarantee acceptance.

Voyagely reserves the right to refuse or cancel orders for reasons including:

Product availability.
Payment verification issues.
Incorrect pricing.
Suspected fraud.
Shipping restrictions.
Violation of these Terms.

If your order is cancelled after payment, you will receive a full refund.

7. Payments

We accept secure payment methods available during checkout.

All payments are processed through trusted third-party payment providers.

Voyagely does not store complete payment card information on our servers.

Customers agree to provide accurate billing information and authorize payment for all purchases made.

8. Shipping

Shipping estimates are provided for convenience only.

Delivery times may vary due to:

Weather conditions
Customs inspections
Carrier delays
Peak shopping seasons
Public holidays
Events beyond our reasonable control

Voyagely is not responsible for delays caused by shipping carriers or customs authorities.

9. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

10. Intellectual Property

All content available on Voyagely.store, including but not limited to:

Logos
Branding
Website design
Product images
Graphics
Text
Icons
Videos
Layouts

is owned or licensed by Voyagely and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Uses

You agree not to:

Violate any applicable law.
Submit false information.
Interfere with website security.
Attempt unauthorized access.
Distribute malicious software.
Copy or scrape website content.
Resell products in violation of applicable laws.
Engage in fraudulent transactions.

Violation of these Terms may result in suspension or permanent restriction of access.

12. Limitation of Liability

To the fullest extent permitted by law, Voyagely shall not be liable for:

Indirect damages.
Incidental damages.
Consequential damages.
Lost profits.
Loss of data.
Business interruption.
Delays beyond our reasonable control.

Our maximum liability shall not exceed the amount paid for the applicable order.

13. Indemnification

You agree to indemnify and hold harmless Voyagely, its owners, employees, affiliates, suppliers, and partners from any claims, damages, liabilities, losses, costs, or legal expenses arising from your violation of these Terms or misuse of our website.

14. Privacy

Your use of Voyagely.store is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the Province of British Columbia and the laws of Canada, without regard to conflict of law principles.