Shipping policy

Effective Date: January 1, 2023

Thank you for shopping with Voyagely.store. We are committed to providing reliable worldwide shipping and keeping you informed throughout the delivery process. Please review the information below regarding order processing, shipping times, and delivery expectations.

Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays. Most orders are prepared for shipment within 1–3 business days after payment has been successfully confirmed.

During peak seasons, promotional events, or holidays, processing times may be slightly longer. We appreciate your patience during these periods.

Shipping Destinations

Voyagely proudly ships to customers in many countries worldwide. While we strive to reach as many destinations as possible, shipping availability may vary depending on local regulations and carrier service coverage.

Estimated Delivery Time

Estimated delivery time for most orders is:

7–10 business days

Please note that delivery estimates are not guaranteed and may be affected by customs inspections, severe weather, transportation disruptions, carrier delays, public holidays, or other circumstances beyond our control.

Shipping Costs

Shipping fees, if applicable, are displayed during checkout before payment is completed. Promotional free shipping offers may apply to selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available. Tracking updates depend on the carrier and destination and may require several days before becoming visible.

Customs & Import Duties

International orders may be subject to customs inspections, import duties, taxes, or other government fees required by your country. These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information. Voyagely cannot guarantee successful delivery if incorrect or incomplete addresses are submitted. Additional shipping charges may apply if a package must be re-shipped.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us. We will work with the shipping carrier to investigate the shipment and assist in finding the best possible resolution.